Speak Out, is an investigative reality show on SABC 2 that assists viewers and consumers who have been scammed, ‘taken for a ride’, or robbed out of their hard-earned money through poor or bad service, substandard goods delivered and dishonest business practices. Speak Out plays the role of a ‘watchdog’ and ensures that a fair outcome or resolution for the consumer is achieved; reminding the public to be more cautious in their everyday dealings with business.
Through our fearless presenter and complainant we go after the wrong doers who prey on uninformed consumers.
The show travels all over the country engaging disgruntled consumers; educating them about their rights and businesses about their responsibilities towards their customers.
The Current Series: Speak Out Series 10
The current Speak Out season 10 is bigger and better with its new Consumer Rights presenter Lesley Musina who is also a popular household brand through his television acting and presenting experience.
Season 9 of Speak Out is more bolder, factual, educative and entertaining. This season investigates and exposes issues that most South African consumers struggle with. The consumer rights violations that we address are more broader and run across many different industries. This season aims to educate and empower our complainants, consumers, businesses and viewers in terms of consumer rights.
Our presenter is part of the entire journey of our story from beginning till the end. The presenter engages the complainant and ensures that he facilitates to achieve a reasonable and fair resolution between the complainant and business. He also engages our industry expert to broaden understanding of the issue at hand. This engagement with industry experts happens in our new Speak Out studio.
In this season we are also following up on old stories to provide feedback on resolutions that were not achieved in the previous seasons. We do not want to leave any complaint unresolved.
We want to create informed consumers who understand their rights. We push everything to provide the consumer the right of redress and find a resolution. We leave no stone unturned in finding recourse.